FAQ

HOW LONG DOES DELIVERY TAKE?
Orders are prepared and dispatched within 1 to 3 business days. Delivery usually takes 7 to 14 business days after dispatch.

CAN I TRACK MY ORDER?
Yes, you'll receive a tracking number by email as soon as your order is dispatched.

WHAT PAYMENT METHODS DO YOU ACCEPT?
Credit and debit cards, processed securely via Stripe.

HOW DO RETURNS WORK?
You have 30 days after delivery to request a return. See our Refund & Return Policy.

DO YOU DELIVER TO MY ADDRESS?
We deliver to the United Kingdom, and delivery is free.

HOW DO I CONTACT SUPPORT?
By email at kelvostore.support@gmail.com or via our Contact page.